Let's jump right in:
- Before I even booked a consultation with them, I stopped by the store to check out the vibes. It is a priority to me to work with other women owned businesses that CARE ABOUT CUSTOMER EXPERIENCE!!! And as soon as I walked in the store, they were chatting with me. Asking real questions that required a more in-depth answer than “I’m just looking. Thanks.” From the jump, I felt like they truly cared about me.
- When I came back in the second time for my appointment, I felt so special when Mariah seemed so excited to see me again. Not only had she remembered me, but she was excited to help me with my style.
- Mariah had a printout of the information I had filled out about my style when I signed up for the experience. They already knew what my vibe was and
- She had already pulled things aside from their store that she thought I’d like
- We worked with a lot of the items I brought in from home and tried to find ways to style them before we started sifting through the items from their store
- Mariah made me feel so comfortable saying No to something I didn’t like. I never felt pressure to pretend I liked something to avoid hurting her feelings
- I felt like the whole store was in on it. When I came out of the dressing room, everyone would share their thoughts about the fit or chime in with fun ways to style it
- Everything in the store was so high quality that touching all the clothing and trying a million things on never felt overwhelming like it normally would.
- I felt truly taken care of. They offered me champagne and sparkling water and made sure I was comfortable. They even made sure I stopped to take breaks in between.
- I felt cared for even AFTER my experience. Mariah called me a few weeks later to let me know about a strawberry sweater that was “perfect for me!” I tell that story here: